Privacy Policy

Last Updated: May 3, 2025
Effective Date: May 3, 2025

1. Introduction

Welcome to Veko ("we," "our," or "us"). We are committed to protecting your privacy and ensuring a safe, respectful environment for all users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App").

By using Veko, you acknowledge that you are at least 18 years of age and agree to be bound by this Privacy Policy and our End User License Agreement (EULA). If you do not agree with the terms of this Privacy Policy, please do not access or use the App.

2. Age Restriction

Veko is intended for users who are 18 years of age or older. We do not knowingly collect personal information from individuals under the age of 18. If you are under 18, you are not permitted to use this App. If we become aware that we have collected personal information from a user under 18, we will take steps to delete such information immediately.

3. Information We Collect

3.1 Information You Provide to Us

Account Information: When you create an account, we may collect your username, display name, profile picture, and any other information you choose to provide.
User-Generated Content (UGC): We collect content that you create, upload, post, or share through the App, including but not limited to text, images, videos, comments, and messages.
Communication Data: When you contact us for support or feedback, we collect your communication preferences and any information you provide in your communications with us.

3.2 Automatically Collected Information

Device Information: We may collect information about your device, including device type, operating system, unique device identifiers, and mobile network information.
Usage Data: We collect information about how you interact with the App, including features you use, content you view, and actions you take.
Log Data: We automatically collect log information when you use the App, including IP address, access times, and pages viewed.

4. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve the App and its features
Process and manage your account and user profile
Enable you to create, share, and interact with content
Facilitate communication between users
Monitor and enforce our Terms of Service and Community Guidelines
Detect, prevent, and address technical issues, fraud, or security threats
Respond to your inquiries, comments, and requests
Send you administrative information, updates, and notifications
Comply with legal obligations and protect our rights

5. User-Generated Content (UGC) and Community Guidelines

5.1 Content Standards

Veko is committed to maintaining a safe, respectful, and positive community. All users must agree to our End User License Agreement (EULA) and Community Guidelines, which explicitly prohibit the following types of content and behavior:

Sexual or Explicit Content: We have a zero-tolerance policy for pornographic, sexually explicit, or adult-oriented content. This includes but is not limited to nudity, sexual acts, sexual solicitation, or any content intended to arouse sexual desire.
Disturbing or Offensive Content: Content that is graphic, violent, gory, disturbing, or otherwise offensive is strictly prohibited. This includes content depicting violence, self-harm, death, or other disturbing imagery.
Gambling-Related Content: Any content promoting, facilitating, or encouraging gambling activities, betting, or games of chance is not permitted.
Illegal Substances: Content related to drugs, drug use, drug paraphernalia, or illegal substances is strictly prohibited. This includes content promoting, glorifying, or providing information about illegal drugs or substance abuse.
Political Content: Political content, including but not limited to political campaigns, political propaganda, or politically charged content that may cause division or conflict, is not allowed.
Discriminatory Content: We do not tolerate content that discriminates against, harasses, or targets individuals or groups based on race, ethnicity, religion, gender, sexual orientation, disability, or any other protected characteristic. Hate speech, slurs, or derogatory language is strictly prohibited.
Harmful or Dangerous Content: Content that promotes or encourages harmful, dangerous, or illegal activities is not permitted.
Spam or Misleading Content: Spam, scams, fraudulent content, or misleading information is prohibited.

5.2 Content Moderation

We actively monitor and moderate user-generated content to ensure compliance with our Community Guidelines. We reserve the right to:

Review, remove, or restrict access to any content that violates our policies
Suspend or terminate accounts that repeatedly violate our guidelines
Report illegal content to appropriate law enforcement authorities
Take legal action against users who post illegal or harmful content

5.3 User Responsibility

By using Veko, you agree that:

You are solely responsible for all content you create, upload, post, or share
You will not post any content that violates our Community Guidelines or applicable laws
You will respect the rights and dignity of other users
You understand that violations of our policies may result in immediate account suspension or termination
You grant us a license to use, display, and distribute your content as necessary to operate the App

5.4 Reporting Violations

If you encounter content that violates our Community Guidelines, please report it immediately using the reporting features within the App. We take all reports seriously and will investigate promptly.

6. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

With Your Consent: We may share your information when you explicitly consent to such sharing.
Service Providers: We may share information with third-party service providers who perform services on our behalf, such as hosting, analytics, and customer support. These providers are contractually obligated to protect your information.
Legal Requirements: We may disclose information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, property, or safety, or that of our users or others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
Enforcement: We may share information to enforce our Terms of Service, investigate potential violations, or protect against fraud or security threats.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights Under GDPR

If you are located in the European Economic Area (EEA) or the United Kingdom, you have certain rights under the General Data Protection Regulation (GDPR), including:

Right of Access: You have the right to request access to your personal data and receive a copy of the data we hold about you.
Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data.
Right to Erasure ("Right to be Forgotten"): You have the right to request deletion of your personal data under certain circumstances.
Right to Restrict Processing: You have the right to request restriction of processing of your personal data in certain situations.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
Right to Object: You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.
Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw consent at any time.

To exercise any of these rights, please contact us at info@vekovision.com. We will respond to your request within one month, though we may extend this period in complex cases.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal, regulatory, or legitimate business purposes.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate measures to ensure that your information receives an adequate level of protection in accordance with this Privacy Policy and applicable data protection laws.

11. Third-Party Links and Services

The App may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party services you access.

12. Children's Privacy

Veko is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at info@vekovision.com.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the App after such changes constitutes your acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: info@vekovision.com

15. Consent

By using Veko, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy and our End User License Agreement (EULA). You consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

If you do not agree with any part of this Privacy Policy, you must immediately stop using the App and delete your account.

This Privacy Policy is effective as of May 3, 2025.